Hi,
Thanks for using our plugin and reaching out to us. When your feed is stuck processing than changes are there is an issue with your WP-cron. See: https://adtribes.io/help-my-feed-processing-is-stuck/
I already install wp cron. But it not work. Anyway, The previous have work completely.
WP-cron is part of the default WordPress install and not something you need to install separately. When you install the WP-control plugin does it show an error notification on top? And can you list all cron events that start with ‘woosea’?
Here is events, Nothing happened. Still stuck.
https://ibb.co/RNH1cnz
There should only be 1 woosea_cron hook (you show 3 in your screenshot), please make sure to delete the others.
Can you please share the plugin debug.log URL with us so we can see how you configured your feed? Instructions on how to retrieve it can be found here: https://adtribes.io/send-your-debug-log-to-support/
Thanks for sending over the debug.log
Can you try putting the feed on a daily or hourly refresh and to disable the “Refresh only when products changed” feature?
always to disable, I refresh manually.
Still stuck with new version.
Yes but did you put it on an hourly refresh interval already and see if that helps?
You mean change Refresh interval: Hourly?
I believe still stuck.
I am already do as you suggestion.
Nothing has changed, it’s still stuck.
Can you share the content of the WooCommerce fatal error log of today with us?
This is where you can find those logs: https://docs.woocommerce.com/document/finding-php-error-logs/
Here is all log today
2021-09-16T02:34:19+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php on line 529
2021-09-16T10:31:03+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/post.php on line 2561
2021-09-16T10:34:25+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/class-wp-hook.php on line 291
2021-09-16T10:35:40+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/functions.php on line 624
