Recurring payment missing and registration fields

  • Resolved matteo raggi

    (@whichtransfers)


    9 years, 3 months ago

    Hi, using the check payment (I didn’t checked the other payments) I found these issues:
    1) it says that the payment is not recurring, but I have setted the recurring payment in admin.
    2) The confirmation message after the order is not showed and I jsut see the homepage
    3) The registration is asking only email and password, without invoice and shipment address.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Travis

    (@travislima)

    9 years, 3 months ago

    Hi there,

    Thank you for getting in touch with us and thank you for using Paid Membership Pro!

    It can be a little tricky to debug an issue like this without taking a closer look at the site. Would you mind sending a screenshot of your Membership Level settings and a link to the checkout page of your site?

    I should have a bit of a better idea of how to possibly help you.
    Thanks!
    Trav

    tatsat

    (@tatsat)

    9 years, 3 months ago

    Thank for the response. I just got the issue solved. by one of your other team member
    https://www.paidmembershipspro.com/pmpro-update-1-8-13-3/#comments

    Apparently we displayed the full name field. We then hide them and disabled auto filling in it.

    It works smooth now.

    Thanks for the help.

    The plugin is awesome

    Thanks
    Tatsat

    Plugin Author Andrew Lima

    (@andrewza)

    9 years, 3 months ago

    Thanks for the feedback @tatsat, glad that the issue is solved 🙂

    I will mark this issue as resolved.

    If you have two minutes to spare and found this support useful, please consider posting an honest review at http://wordpress.org/support/view/plugin-reviews/paid-memberships-pro

    • This reply was modified 9 years, 3 months ago by Andrew Lima.
Viewing 3 replies - 1 through 3 (of 3 total)

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