Reauthentication popup closes before I can copy code

  • Resolved Castor

    (@castoruk)


    9 years, 1 month ago

    Hi

    Note this is on a WP Multisite install.

    Just updated to latest version of the plugin and noticed that I was getting the ‘It seems the authentication for the plugin…’ notice.

    I tried to go through the process in the Google pop-up when I get to the screen with the code the window closes before I can copy it.

    Any help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author chriscct7

    (@chriscct7)

    9 years, 1 month ago

    Hi there,
    The window only should close whenever you have clicked on the next button.

    First, ensure the window isn’t simply hiding behind the one you are viewing. If it’s not, I’d recommend trying another browser, particularly if you’re using any sort of adblock or popup blocking browser addon that might be hiding it

    -Chris

    Thread Starter Castor

    (@castoruk)

    9 years, 1 month ago

    Hi again

    I tried via IE11 and the pop-up stayed open this time.

    I was previously using Chrome so I don’t know if this is a bug with that browser on Multisite?

    I have found another issue unfortunately.

    Once the code is pasted in we then get the option to pick the property from our list of site. I used the search to narrow the options and was only given the sites address and was unable to pick the property. I had to scroll down to the entry to manually choose it.

    Plugin Author chriscct7

    (@chriscct7)

    9 years, 1 month ago

    Hi there,
    I’m not sure if I quite understand the issue. Are you able to do a screenrecording of it that I can watch?

    -Chris

Viewing 3 replies - 1 through 3 (of 3 total)

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