Support » Plugin: Jetpack by WordPress.com » Publicize not working

  • Resolved andypwm

    (@andypwm)


    I am trying to connect my Twitter on Jetpack at http://www.pwmania.com and I am receiving this error. I seem to be getting this error when trying to connect on the other social media options also.

    “Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32601”

    Any support would be gratefully appreciated.

    Thanks

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following:

    1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top of the page.
    3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
    4) Confirm the disconnection.
    5) Click on the Connect button to connect your site to WordPress.com again.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to Plugins > Add New > Upload, and upload this little plugin to your site:
      https://kraft.im/wp-content/lib/helpers/bkjpdebug.zip
    2. Navigate to Tools->Jetpack Debug
    3. Copy the results.
    4. Send them to us via this contact form:
      http://jetpack.com/contact-support/

    Thanks!

    Thank you Jeremy!

    I have tried disconnecting and reconnecting jetpack through the WordPress.com and no luck.

    Here is the exact error when I go to configure Twitter in Publicize:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32601

    I have also sent the debug results.

    Thank you!

    Hello, same problem, does not work after logout, I sent you the report via the form, thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
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