Publicize not using featured image

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor James Huff

    (@macmanx)

    7 years, 4 months ago

    Your OpenGraph Image tag is being set as:

    <meta property="og:image" content="https://cdn.willstocks.com/wp-content/uploads/2018/10/Cheerson-CX10-Review.jpg" />

    So, Facebook and the others _should_ be using https://cdn.willstocks.com/wp-content/uploads/2018/10/Cheerson-CX10-Review.jpg

    And, Facebook is definitely using the right image now: http://cld.wthms.co/lbndkg

    I’m not sure why it was the wrong image earlier though. To be clear, the most we can do is set the right og:image tag, but it’s up to Facebook and the others to basically choose if they want to do that or not.

    Thread Starter Will Stocks

    (@willstockstech)

    7 years, 4 months ago

    Thanks @macmanx – very strange!!

    Any idea why (even though it is ticked) the post never actually “Publicized” to Facebook? At all…

    It went to Twitter and LinkedIn, but it did not go to Facebook. I’ve checked the connection and it’s still valid/working in theory, but Publicize didn’t actually “Publicize” to Facebook for some reason?

    Plugin Contributor James Huff

    (@macmanx)

    7 years, 4 months ago

    We did log an error from Facebook’s end when Publicizing that post.

    Unfortunately, it’s just the error code Facebook sent over, and I see no description for it in their system.

    I recommend doing a full reconnect Facebook following this guide specifically: https://jetpack.com/support/publicize/facebook/#reconnecting-facebook

    Hopefully that will work for the next post, or at least reveal a more descriptive error in the process.

Viewing 3 replies - 1 through 3 (of 3 total)

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