Profile Builder Email customizer doesn’t work

  • Resolved bjansson2

    (@bjansson2)


    2 weeks ago

    I’ve updated everything, i’ve cleared the cache, none of the changes I make work. Is this a conflict or is It disabled in the free plugin?

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    1 week, 4 days ago

    Hi @bjansson2,

    The Email Customizer functionality is available in the Free version of Profile Builder.

    Also, I’ve just checked and it works correctly with the latest version. To have a better idea of your setup:

    1. ​Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a screenshot with everything you have installed related to Profile Builder (make sure the plugin version can be seen)?
    2. When you navigate to the Email Customizer page, do you see any error messages? Or anything that implies the functionality is not working?

    Note: You can use a site like https://snipboard.io/ to share the screenshots.

Viewing 1 replies (of 1 total)

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