• Resolved QuokkaCoders

    (@sync4489)


    Hi,

    since a few days we updated our WC 3.2.5 to 3.4.3 and just a couple days later to 3.4.4

    Everything seems ok, except for a small glitch:

    The products “last edited” timestamp is given the date/time of the last order they’re in.
    We didn’t notice immediately the little problem so we don’t know if it happened with 3.4.3 or 3.4.4… the user of last edit is correct, though.

    Thanks in advance for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    I understand that on your site, the timestamp on a product editing page displays the date and time when it was last purchased instead of when it was last edited:

    http://cld.wthms.co/XSd509

    I wasn’t able to replicate this behavior on my test site though and the timestamp is displayed correctly.

    Perhaps this is caused by a conflict with one of the plugins you’re using?

    You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront https://www.woocommerce.com/storefront/ or Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ Theme.
    2. Disable all plugins except for WooCommerce.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    One tool you can try is Health Check (https://wordpress.org/plugins/health-check/) If doing this on your live site is not possible, can you create a duplicate site? We suggest using WP Staging https://wordpress.org/plugins/wp-staging/ if your hosting provider does not offer a staging server as an option.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Product last edited date wrong’ is closed to new replies.