Product fields are missing in certain browsers

  • Resolved nebasztass

    (@nebasztass)


    3 years, 9 months ago

    Advanced product fields work perfectly in Chrome for desktop and Safari, but don’t show up in Chrome iOS or Android, neither in Edge or IE (i don’t mind those that much).
    I think it has to do something with the ::before selector in the code.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Maarten B

    (@maartenbelmans)

    3 years, 9 months ago

    Hi @nebasztass,

    I looked in Chrome and Safari on desktop but can not see any addons. It looks like the product link you sent does not contain addons. Can you check?

    Thread Starter nebasztass

    (@nebasztass)

    3 years, 9 months ago

    Hi, @maartenbelmans

    I checked it in an incognito window and the addon is gone.
    So it seems that it wasn’t the browser but the login status.
    When logged in, the addon appears, when not, it doesn’t.

    How is that possible?

    Plugin Author Maarten B

    (@maartenbelmans)

    3 years, 9 months ago

    I am not logged in and can see the addon: https://i.snipboard.io/ehG4MA.jpg

    Thread Starter nebasztass

    (@nebasztass)

    3 years, 9 months ago

    Dear @maartenbelmans,

    Yes, once you turned me in the right direction, it was easy to find the solution, the “and authentication logged in” condition was accidentally set. Now it is fixed.

    Thank you for your help.

    Great product, amazing customer service!

    Plugin Author Maarten B

    (@maartenbelmans)

    3 years, 9 months ago

    Glad it was an easy fix and thanks for the awesome rating, that helps us more than you know!

Viewing 5 replies - 1 through 5 (of 5 total)

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