Support » Plugin: Paid Memberships Pro » Process payment Page not working

  • I have MembershipPro setup and setup one membership level. I let the plugin set up the pages and am using Braintree sandbox for payments.
    When I click on the tab to process the credit card payment I get the following error message.

    The page isn’t working is currently unable to handle this request.
    HTTP ERROR 500

    I further notice that if I “view” the “membership confirmation” page it defaults to the home page instead and if I try to view the membership checkout page it takes me to the membership-levels page instead.

    have no idea how to proceed so any feedback would be greatly appreciated.
    website is


Viewing 2 replies - 1 through 2 (of 2 total)
  • I can add that I discovered the place in Braintree to set up a Web Hook URL and used the one provided in the plugin. When I try to test it.. I get a 500 error.

    Plugin Author Jason Coleman


    If you get a 500 error, you might have a more specific error in the Apache error log on your server/host. See if you can find that. Enabling WP_DEBUG (search site here) will sometimes show a better error when you are getting 500s.

    One common cause with Braintree is if you don’t have certain PHP extensions installed on your server. Follow up with your host to see if these extensions are installed on your server (from the Braintree API readme):

    The following PHP extensions are required:

    RE viewing the confirmation page: When non-members view that page, they are redirected to the levels page. If you give yourself a membership level, you’ll be able to see what that looks like.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Process payment Page not working’ is closed to new replies.