Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter seodream

    (@seodream)

    I think that smooth slider generate some HTML code or may be it download some piece of a text from a post. And there is a mistake with correct generation.

    But left slider work fine. And right slider also work good.
    Only problem with middle
    I even try to paste in a middle slider copy of left one. And there is also a error.

    Screenshot

    View post on imgur.com

    Plugin Contributor slidervilla

    (@slidervilla)

    It appears that there is some issue with the implementation of Smooth Slider. Probably one of the slide of Smooth Slider is also having another Smooth Slider embedded inside the same. If you can send us a temporary admin access via our contact form – http://slidervilla.com/contact-us/ or directly send to our email address which is support1 [at] slidervilla [dot] com, we can fix the issue in no time.

    Thread Starter seodream

    (@seodream)

    I made a test admin account for you.
    And send account settings to you.
    Please be carefull. And let me know when you finish.

    Thanx a lot.

    Thread Starter seodream

    (@seodream)

    Now I see that everything is good. What was the problem about? Have you finished all work?

    Thread Starter seodream

    (@seodream)

    Thank you a lot.

    Thread Starter seodream

    (@seodream)

    Support write to me:

    We found that you are using qTranslate plugin to create multilingual site. As Smooth Slider’s current version is not qTranslate compatible, the issue was happening because of that. We have fixed the issue for now by increasing the number of words in the slide content. You can also use the feature to show post excerpt instead of content in the slider and can control the number of words there. The option is available under Slides Panel ==> Slider Content section on Smooth Slider settings page. The field’s name is ‘Pick content from’.

    We are going to release a new version of Smooth Slider in next few days and that will have qTranslate compatibility as well.

    Problem solved

Viewing 6 replies - 1 through 6 (of 6 total)

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