Problem with emailed post links

  • Resolved arasj

    (@arasj)


    7 years, 11 months ago

    Anyone have a clue as to why when looking at a post which was emailed (as past of a blog subscription through jetpack subscriptions module), if you click in a link that href is set to an external site, the link diesnt wirk properly? Example:

    http://www.abc.com emails post to subscribers. Site has visit their page “here” link which “here” href’s http://www.123.com. When you read the email and click “here” you are lead back to a page not found on abc.com (not 123.com). When looking at the address,it actually tried connecting to https://abc.com/2018/06/05/new-post-name/%20http:/www.123.com

    If you look above, it doesn’t just go to the external site for some reason. When looking at the post from the actual website, links out fine. Only when clicking from email dies the issue arise. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    7 years, 11 months ago

    Hi there,

    Thanks for reporting this! The issue is very clear as you explained it, although I’d really like to have a look at the specific case just to assess the problem and rule out specific issues.

    Are you able to provide the URLs and/or paste the email that includes that URL issue? Of course you’re welcome to you contact us privately via this contact form and mention this thread, so to preserve and sensible data.

    Thanks!

    Thread Starter arasj

    (@arasj)

    7 years, 11 months ago

    Email was sent. Not sure if link will show up, so email may need to be forwarded to another email.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    7 years, 11 months ago

    Thanks! Will follow up with you shortly 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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