Support » Plugin: Tawk.To Manager » Problem with Chat Script

  • Resolved Mike Campbell

    (@agogomedia)


    I added the script and it removed the <script> code and just left the code without it. The chat window isn’t showing, is there an update or something that is being worked on to fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor danielmuldernl

    (@danielmuldernl)

    Hi @agogomedia,

    Thanks for your input and sorry to hear that your having trouble. I’m quite sure that it’s not the plug-in that is causing this issue. The <script> tag is removed for security reasons and when it’s printed to the page source at runtime then it’s included again. This has never been a problem on 1000+ active installs.

    What it might be is something that happens more often. It’s not turned on in the Tawk.to dash itself by settings that let you set your availability?

    Also see https://wordpress.org/support/topic/status-not-changing/ on this. In the answer section.

    I hope this solves it for you to and otherwise let me know!

    Gr

    This doesn’t work, I have put this on a basic install and still getting the same.

    Plugin Contributor danielmuldernl

    (@danielmuldernl)

    Hi @agogomedia,

    It should really work if you are online in the dashboard of tawk.to itself and have the script pasted into the field for it in the plug-in. Otherwise it could be an javascript error caused by something else at your frontend or 100 other things. If you provide an url or something more to go on, then I can look at it. Without I cant do much for you form here. Sorry.

    Gr

    Can you let me know a email I can send login info so you can take a look?

    Plugin Contributor danielmuldernl

    (@danielmuldernl)

    Hi,

    Just to do my digital civil duty: don’t handout passwords or admin accounts to strangers.

    That being said if you fill out this contactform on our website and address it to me (Daniel), then ill pick it up no doubt. I rather not invite spam bots to grab my email from this post to spam me later.

    https://www.omnileads.nl/en/contact-omnileads/

    Gr

Viewing 5 replies - 1 through 5 (of 5 total)
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