Problem connecting to WordPress.com

  • Resolved radiochris

    (@radiochris)


    8 years ago

    Hi,

    I’ve just installed the WP Desktop App and I want to connect to Jetpack which is installed on my site. Everytime however I click ‘Set Up Jetpack’ or ‘Connect to WordPress’, I get an error screen which displays this message:

    Are you sure you are supposed to do this?

    I’ve updated JP to the latest version this evening but this hasn’t rectified the problem and logging in / out hasn’t resolved the issue either.

    The error URL generates as “<mysite>/user-error/?message=nononce”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Arvind

    (@arvindwp)

    8 years ago

    I am also facing this connection problem. The message i get is something like “Error 400” In my case, site is hosted elsewhere, not on wordpress.com

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    8 years ago

    Hey @radiochris, could you post your site URL here, so I can have a look?
     
    If you want it to remain private, you can also contact us via this contact form:
    Contact Support

    @arvindwp could you please start your own thread, as per the Forum Welcome?
    https://wordpress.org/support/plugin/jetpack#new-post
     
    Thank you both!

    Thread Starter radiochris

    (@radiochris)

    8 years ago

    My site URL is http://www.themixradio.co.uk. Thank you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    8 years ago

    @radiochris thanks for sharing your site URL 🙂
    It looks like the site isn’t connected with Jetpack at all at the moment – does it make sense to you?

    Can you please try connecting your site with Jetpack again so we can take a look at it? You may want to try connecting it from your web browser to see if the connection procedure goes through this way.

    Let me know how it goes. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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