Pro Features Not Displaying

  • rwpeck

    (@rwpeck)


    9 years, 8 months ago

    I recently purchased and downloaded the pro version and have now uploaded both the standard and pro zip files to my plugins directory, then extracted both. In the WordPress dashboard, under “Settings,” then “Facebook Events,” I have entered the requested Facebook app ID, app secret and page ID, but the pro features do not appear. On this page – https://wordpress.org/plugins/facebook-events-importer/screenshots/ – Screen 3 shows the pro settings section as offering to set an events page URL and the number of posts to display per page. In my installation, that same section only displays an offer to purchase the pro version, which I have already done and installed. It would appear that WordPress is not recognizing the pro version folder in the Plugins directory.

    I am using WordPress Version 4.6, the Divi theme, HostGator and Opera browser.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bytes-IT

    (@bytes-it)

    9 years, 7 months ago

    Same problem here!
    No pro features showing.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    9 years, 5 months ago

    For pro or commercial product support please contact the author directly on their site.

    http://volk.io/contact/

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Pro Features Not Displaying’ is closed to new replies.