Pre-Purchase Questions

Thanks for reaching out!

I read somewhere that Jetpack doesn’t work whilst Woocommerce is in Maintenance Mode. I can’t find that reference again. Is that correct? Is there a way around it? I’m going to be in Maintenance Mode for another few months.

It depends on whether or not your site’s maintenance mode plugin prevents your site from connecting and communicating with our servers.

Where does Jetpack store the data? I can’t find anything about how much storage space is provided, or if I have to purchase my own.

Jetpack Backups are stored on our servers and there’s no storage limits. You can read more about what we backup here:

https://jetpack.com/support/backup/#what-data-is-backed-up

We also have a 30 day refund policy, so you can try it out and get access to our priority email support and we can help with any problems you have with your connection or backups.

I hope that helps! Let us know if you have any questions or need help with anything else.