Moderator
t-p
(@t-p)
I did recently update WordPress 5.3.2
First try:
– If you have access to your Dashboard’s Plugins page, try deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– switching to the unedited default Theme (Twenty Twenty, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
If the abosteps do not help, then try:
– MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the wp-content directory or your wp-config.php file). Please read the Manual Update directions first.
– Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://wordpress.org/support/article/wordpress-backups/
Thank you @t-p, this will probably be a stupid question, but will disabling all plug-ins affect current posts and pages built with or using those plug-ins when they are re-activated? same question RE: template, because that would be a nightmare to go through.
Moderator
t-p
(@t-p)
These are the basic troubleshooting steps. You are doing it momentarily for troubleshooting purposes. So to answer your question, no it should not.
However, since every server and setup is different, if you don’t feel comfortable, you have the option of engaging a professional to assist you. If you want to follow that option and hire someone for this, then please try http://jobs.wordpress.net/ and do not accept any hire or direct access offers posted to these forums.
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This reply was modified 6 years, 3 months ago by
t-p.
thank you, unfortunately since it only occurs overnight, the site will need to be down for several hours, for several days just to troubleshoot and find the specific plug-in causing the problem. I was hoping it was something new that I missed in the update. If I figure it out I will update here in case anyone else encounters a similar issue
Moderator
t-p
(@t-p)
Your site does need to be down for troubleshooting.
If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
