Hello @connbone
Glad to help!
Could you please post your site URL here so that we can have a look? A screenshot with the error you are having when sharing your content via Publicize works too.
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Let me know if you have any questions.
My best regards,
Michelle C.
Thanks Michelle, I have sent a private message to your support via the contact form.
Thanks so much for that!
I’ll close this thread out now and we’ll get in touch with you via your ticket from here.
Have a safe rest of the week.
Hi,
I haven’t yet had a response to this support case. Does it normally take nearly a week to reply? Apologies if you are busy etc.
Happy to discuss here if we can get a quicker response.
Hi there
Sorry for the delay, we do give priority to our paid customers so it can take a bit longer to get a reply if you don’t have a paid Jetpack plan.
I can see that we replied to your support ticket yesterday, did you get that email? You can reply there if you need further help.
Thanks!