It’s our goal to make the support process faster and more efficient for our members and we are actively developing a revamped support system to do just this.
I apologize that your support experience was not great and would like to look into your account to see where things went wrong. I don’t see an account with this name. If you are able to send us a message via our contact form with your account email address I would greatly appreciate it.
https://www.paidmembershipspro.com/contact/
Hi Kim.
This is the thread that I’m talking about.
https://www.paidmembershipspro.com/forums/topic/connect-mycred-and-pmpro-subscription/
It would be almost a month since your representative responded to me.
Also, my ticket was re-opened. The representative admitted that there was a misunderstanding on our thread.
Thank you for your feedback Kim, glad we were able to help you out! 🙂
