Plugin Stopped Working After Update

  • Resolved radumcristian

    (@radumcristian)


    7 years, 9 months ago

    Hello!
    I was using MaxiCharts with Gravity Forms and after doing some research, I finally made the plugin to display the information I needed.
    Everything went nice and smooth but i got a plugin update and after updating the plugin the charts are not displaying anymore.

    This problem occurs when i try to create new charts also , i was using the feature from the text editor and i also used a manual input and none of them really works.

    Example of code that worked before update: [gfchartsreports gf_form_id=”1″ include=”7″ type=”pie” colors=”#50e0aa,#163a28″ color_rand=”0″ height=”200″ tooltip_style=”BOTH” position=”float” case_insensitive=”0″ chart_js_options=”title: {display: false}” filter=”0″/]

    Could you guys please tell me what is happening ? i find this info really useful and unfortunately it stopped working . best regards!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
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  • Plugin Author maxicharts

    (@maxicharts)

    7 years, 9 months ago

    Better if you send the whole file with our contact form please.
    Can’t see any real error there…

    Plugin Author maxicharts

    (@maxicharts)

    7 years, 9 months ago

    Have you disabled the theme as well and set the plain standard WordPress one to test ?
    We need to know where this “defer” parameter comes from, because the syntax of the script import is wrong:

    <script type=”text/javascript” src=”https://nostracryptos.com/wp-content/plugins/maxicharts/libs/chartsjs/2.7.2/Chart.min.js&#8221; defer=”” ‘=””></script>

    Thread Starter radumcristian

    (@radumcristian)

    7 years, 9 months ago

    Sir, first of all , i really appreciate your help and involvement in this issue.
    I did exactly what you recommended , i disabled the current theme, applied the default wordpress theme and it seems that the charts are displaying now but im really confused about that defer js function since i did not added it in the maxicharts, i did defered some js for the theme but not for the individual plugins and im afraid this error was generated by a caching plugin that added this function for the chart. first i’ll need to identify this defer function and eventually remove it since the charts are displaying properly using the default theme..
    I am really sorry that i though this error was generated due to your plugin but its obvious that the real error occured from my Divi theme which is a paid one and already opened plenty of tickets on their support site since that theme caused me a lot of error lately and now is really fustrating that their malfunction theme affect this plugin also .

    once again, thanks a lot for your support and for the free product you have!

    god bless you!

    Plugin Author maxicharts

    (@maxicharts)

    7 years, 9 months ago

    Yes, no error related to maxicharts in log file, it seems to be a conflict with other theme/plugin.
    Also, you have a fatal error in the log:

    PHP Fatal error:  Uncaught Error: Cannot use object of type stdClass as array in /home/nostracr/public_html/wp-admin/update-core.php:258
Stack trace:
#0 /home/nostracr/public_html/wp-admin/update-core.php(625): list_plugin_updates()
#1 {main}
  thrown in /home/nostracr/public_html/wp-admin/update-core.php on line 258

    Seem to be coming from WP core. Strange. I don’t know what this is, please google it to find a solution.
    Cheers

    • This reply was modified 7 years, 9 months ago by maxicharts.
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