Support » Plugin: Featured Image Admin Thumb » Plugin not working with EDD

  • Resolved salmiweb

    (@salmiweb)


    Hello,

    I have tested your plugin with Easy Digital Downloads but it doesn’t work & it doesn’t show nothing like if it’s not compatible with EDD.
    Can you please tell me if there’s a fix for this ?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Sean Hayes

    (@seanchayes)

    Hi,

    We have previously experienced feedback that my plugin doesn’t work with EDD and that was 10 months ago. EDD forum post – the resolution was successful and the user reported success.

    Since then, of course, there may have been some changes to EDD and / or my plugin that might have introduced some inconsistency and if that is the case this is the first instance reported to me.

    I can only test this on a local installation right now and I did that by installing a fresh copy of WordPress, the latest version of EDD and my plugin, creating a Download and then from the All Downloads screen I was able to click the “Set featured image” link my plugin provides in the Thumb column. After selecting the image and choosing “Use as thumbnail” it was successfully set. So it seems that the plugins can work together. In this case they are the only two plugins active.

    Are you able to expand on your experience / issue a little more? Perhaps, if you have other plugins active can you disable them leaving only EDD and my plugin active? Can you see the thumb column in All Posts or All Downloads at all (check Screen options to see if there is a check mark for the thumb column too)

    If anyone else is using EDD and considering using my plugin and encountered any or the same issue then please contribute to this ticket or start a new one.

    Hopefully with any additional information you can provide we can troubleshoot further to get it working for you in your installation / environment.

    Thank you for using my plugin.

    Hi,

    Thank you for your reply, i will try to install new EDD plugin with your plugin & test in other domain if it will work ! and i will get back to you with updates.

    Hi again,

    I tested your plugin with easy digital downloads only it works good but when i activate “Easy Digital Downloads – Frontend Submissions” plugin that works with EDD for vendor dashboard, your plugin don’t work at all.

    this is the issue that i found.

    Plugin Author Sean Hayes

    (@seanchayes)

    Hi,

    Thank you for the follow up.

    Just to clarify – are you referring to this paid extension?

    Frontend Submissions

    If not please provide a link.

    Let me know either way when you have some time.

    Thank you again

    Yeah exactly that’s the EDD FES plugin.
    When i activate it, the problem happen and i can’t desactivate it because important in my website.

    Please help me with this.

    Plugin Author Sean Hayes

    (@seanchayes)

    Hi,

    Version 1.5.3 should fix the issue for you.

    In my local testing it did so please confirm for me and for other EDD / Frontend Submission users.

    Thank you for using my plugin.

    Plugin Author Sean Hayes

    (@seanchayes)

    OK

    Absent anything to the contrary I will assume that it all works. And I hope your site is working OK.

    If anyone is experiencing issues with EDD, EDD FES and the 1.5.3 version of my plugin please open a new ticket.

    If you are on an older version then be sure to update to 1.5.3

    Thank you for using my plugin.

    Plugin Author Sean Hayes

    (@seanchayes)

    Closing ticket.

Viewing 8 replies - 1 through 8 (of 8 total)
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