Plugin Error

  • breakingnewground123

    (@breakingnewground123)


    3 weeks, 5 days ago

    Hello

    We have updated the Payments Plugin to the latest version and we received an email from WordPress to advise there was an error and a file(s) were caught, please see below.

    Active theme: Hello Elementor Child (version 3.4.7.1776248262)

    Current plugin: Payment Plugins for Stripe WooCommerce (version 4.0.0)

    PHP version 8.3.31

    Error Details

    =============

    An error of type E_ERROR was caused in line 14 of the file /mnt/customers/customers-bh-3k27aq/customers-el-381034-26336-underground-wordpress-pvc-6266b61fa22bda001f97eea5/wp-content/wp-content/plugins/woo-stripe-payment/includes/gateways/class-wc-payment-gateway-stripe-cc.php. Error message: Trait “PaymentPlugins\Stripe\WooCommerceSubscriptions\Traits\WooCommerceSubscriptionsTrait” not found

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Clayton R

    (@mrclayton)

    3 weeks, 5 days ago

    Hi @breakingnewground123

    Thank you for contacting Payment Plugins. It’s likely this was triggered during the update process and is a one off error related to the class autoloaded you use in another plugin.

    Can you confirm that your site is running properly now that the update has processed?

    Kind Regards

    Plugin Author Clayton R

    (@mrclayton)

    3 weeks, 5 days ago

    Hi @breakingnewground123

    As a follow up, I reviewed your site’s product page, cart page, and checkout page, and everything is looking good with version 4.0.0.

    I see that you’re using our PayPal plugin. You can combine the Express Checkout sections by going to the PayPal plugin’s “Advanced Settings” page. At the bottom you will see an option to combine the PayPal and Stripe express checkout sections.

    Kind Regards

    Thread Starter breakingnewground123

    (@breakingnewground123)

    3 weeks, 5 days ago

    Hello Clayton,

    Thank you, however that seatting does not appear to be visible in Payment Plugins for PayPal WooCommerce “Advanced Settings” page. We also checked the Payment Plugins for Stripe WooCommerce and it does not appear there.

    Thread Starter breakingnewground123

    (@breakingnewground123)

    3 weeks, 5 days ago

    Hello Clayton,

    Thank you, however that setting does not appear to be visible in Payment Plugins for PayPal WooCommerce “Advanced Settings” page. We also checked the Payment Plugins for Stripe WooCommerce and it does not appear there.

    Plugin Author Clayton R

    (@mrclayton)

    3 weeks, 5 days ago

    Hi @breakingnewground123

    Thank you for confirming. I’ll have this looked in to because that option should appear when the PayPal plugin detects that the Stripe plugin is enabled.

    Kind Regards

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks, 5 days ago

    Hello Clayton,

    Just following through on this thread about the setting.

    Kind regards

    Plugin Author Clayton R

    (@mrclayton)

    2 weeks, 5 days ago

    Hi @breakingnewground123

    Thank you for following up. We are not able to replicate the issue where the option doesn’t appear. Here is a screenshot of what you should be seeing on the PayPal plugin’s Advanced Settings page.

    View post on imgur.com

    Can you navigate to the /wp-admin/admin.php?page=wc-settings&tab=checkout&section=ppcp_advanced page of your site and scroll down to the bottom and take a screenshot so we can see what you see?

    Kind Regards

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks, 5 days ago

    Hi Clayton

    Thank you for the reply, however we cannot view the screenshot as Imgur does not display content in the UK -‘Content not available’ message

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks, 3 days ago

    Hi Clayton

    We used a VPN so we could view the iimage.

    We have now checked the box in the Advanced Settings.

    The Checkout now displays as per attached screenshot

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks ago

    Hello Clayton

    Just enquiring on the progress with this query

    Many thanks

    Plugin Author Clayton R

    (@mrclayton)

    2 weeks ago

    Hi @breakingnewground123

    The Checkout now displays as per attached screenshot

    There isn’t a screenshot in your reply.

    Kind Regards

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks ago

    Please see attached

    Moderator threadi

    (@threadi)

    2 weeks ago

    If you want to post a screenshot here, follow the steps described here: https://wordpress.org/support/forum-user-guide/block-editor/#adding-screenshots

    Thread Starter breakingnewground123

    (@breakingnewground123)

    2 weeks ago

    https://snipboard.io/pfLRP7.jpg

    Plugin Author Clayton R

    (@mrclayton)

    1 week, 6 days ago

    Hi @breakingnewground123

    Thank you for the screenshot. I would recommend the following:

    1. On the Google Pay Settings page and Link Checkout Settings page, you can control the button size. Make sure you set the same height value for Google Pay and Link.
    2. On the PayPal Settings page, you can also control the button height.
    3. I would remove Pay Later from your express checkout button options so you have a single row of buttons. You can offer Pay Later in the payment methods section

    Kind Regards

Viewing 15 replies - 1 through 15 (of 15 total)

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