Hello,
- Please try the following steps:
Please clear the site cache (plugin cache).
Go to the WordPress Administrator Panel -> Plugins.
Find the plugin ‘Security by CleanTalk’ -> Deactivate.
After the automatic page refresh, find the plugin again ‘Security by CleanTalk’ -> Delete. Confirm files deletion.
Download the plugin archive from the link. https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip
Go to Plugins -> Add New -> Upload Plugin.
Choose the downloaded archive and press ‘Install Now’.
Once you have installed the plugin, activate it and check that the access key matches the one on your CleanTalk dashboard.
Did it help?
To enable us to reply to your ticket, please contact us through our private Ticket System: https://cleantalk.org/my/support/open
Hello @lange20,
We have not heard back from you for several days, so I am going to mark this topic as resolved. If you have any further questions, you can open a new topic or contact us through our private ticket system:
https://cleantalk.org/my/support/open
