• Resolved vicki807ck

    (@vicki807ck)


    
    ### wp-core ###
    
    version: 5.9.3
    site_language: en_GB
    user_language: en_GB
    timezone: +08:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home1/longchun/public_html
    wordpress_size: 52.84 MB (55406595 bytes)
    uploads_path: /home1/longchun/public_html/wp-content/uploads
    uploads_size: 0.00 B (0 bytes)
    themes_path: /home1/longchun/public_html/wp-content/themes
    themes_size: 20.46 MB (21449102 bytes)
    plugins_path: /home1/longchun/public_html/wp-content/plugins
    plugins_size: 555.87 MB (582869227 bytes)
    database_size: 12.86 MB (13484032 bytes)
    total_size: 642.02 MB (673208956 bytes)
    
    ### wp-active-theme ###
    
    name: Sinatra (sinatra)
    version: 1.2.1
    author: Sinatra Team
    author_website: (undefined)
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, post-thumbnails, automatic-feed-links, post-formats, title-tag, align-wide, responsive-embeds, wp-block-styles, customize-selective-refresh-widgets, menus, custom-logo, custom-background, html5, editor-style, infinite-scroll, jetpack-responsive-videos, jetpack-geo-location, woocommerce, widgets
    theme_path: /home1/longchun/public_html/wp-content/themes/sinatra
    auto_update: Enabled
    
    ### wp-themes-inactive (5) ###
    
    Business Accounting: version: 0.5.3, author: Luzuk, Auto-updates enabled
    Storefront: version: 4.1.0, author: Automattic, Auto-updates enabled
    Twenty Twenty: version: 1.9, author: the WordPress team, Auto-updates enabled
    Twenty Twenty-One: version: 1.5, author: the WordPress team, Auto-updates enabled
    Twenty Twenty-Two: version: 1.1, author: the WordPress team, Auto-updates enabled
    
    ### wp-mu-plugins (2) ###
    
    Endurance Page Cache: version: 2.2, author: Mike Hansen
    SSO: version: 0.4, author: Garth Mortensen, Mike Hansen
    
    ### wp-plugins-active (15) ###
    
    Bluehost: version: 2.9.0, author: Bluehost, Auto-updates enabled
    Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates enabled
    Disable Gutenberg: version: 2.6, author: Jeff Starr, Auto-updates enabled
    Error Log Viewer by BestWebSoft: version: 1.1.2, author: BestWebSoft, Auto-updates enabled
    Google Listings and Ads: version: 1.12.4, author: WooCommerce, Auto-updates enabled
    Jetpack: version: 10.8, author: Automattic, Auto-updates enabled
    ProductX – Gutenberg WooCommerce Blocks: version: 2.1.9, author: wpxpo, Auto-updates enabled
    WooCommerce: version: 6.3.1, author: Automattic, Auto-updates enabled
    WooCommerce Email Test: version: 1.2.2, author: RaiserWeb, Auto-updates enabled
    WP Debugging: version: 2.11.9, author: Andy Fragen, Auto-updates enabled
    WP Mail Debugger: version: 1.0, author: Timothy Jacobs, Auto-updates enabled
    WP Mail Logging: version: 1.10.4, author: Wysija, Auto-updates enabled
    WP Mail SMTP: version: 3.3.0, author: WPForms, Auto-updates enabled
    Yedpay for WooCommerce: version: 1.1.3, author: Yedpay, Auto-updates enabled
    YITH WooCommerce Request A Quote Premium: version: 3.10.0, author: YITH, Auto-updates enabled
    
    ### wp-plugins-inactive (1) ###
    
    WooCommerce Payments: version: 3.9.3, author: Automattic, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1650
    imagemagick_version: ImageMagick 6.7.2-7 2021-04-02 Q16 http://www.imagemagick.org
    imagick_version: 3.4.3
    file_uploads: File uploads is turned off
    post_max_size: 516M
    upload_max_filesize: 512M
    max_effective_size: 512 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 14 GB
    	imagick::RESOURCETYPE_DISK: -1
    	imagick::RESOURCETYPE_FILE: 12288
    	imagick::RESOURCETYPE_MAP: 48 MB
    	imagick::RESOURCETYPE_MEMORY: 48 MB
    	imagick::RESOURCETYPE_THREAD: not available
    imagemagick_file_formats: 3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, J2C, JNG, JP2, JPC, JPEG, JPG, JPX, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MAT, MATTE, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, BMP, XPM
    ghostscript_version: 8.71
    
    ### wp-server ###
    
    server_architecture: Linux 4.19.150-76.ELK.el6.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.4.28 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 512M
    php_post_max_size: 516M
    curl_version: 7.81.0 OpenSSL/1.1.1n
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.41-84.1
    client_version: mysqlnd 7.4.28
    max_allowed_packet: 268435456
    max_connections: 150
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home1/longchun/public_html/wp-content
    WP_PLUGIN_DIR: /home1/longchun/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: true
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: true
    SCRIPT_DEBUG: true
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    0: Writable
    
    ### jetpack ###
    
    site_id: false
    ssl_cert: No
    time_diff: undefined
    version_option: 10.8:1649684153
    old_version: 10.8:1649684153
    public: Private
    master_user: No master user set.
    current_user: #1 sV_Vs
    tokens_set: None
    blog_token: Not set.
    user_token: Not set.
    version: 10.8
    jp_plugin_dir: /home1/longchun/public_html/wp-content/plugins/jetpack/
    plan: free
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/longchun.org","siteurl":"https:\/\/longchun.org","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### redux-framework ###
    
    version: 4.3.9
    installation: in_plugin
    data directory: /home1/longchun/public_html/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/
    browser: 
    	Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.79 Safari/537.36
    	Browser: Chrome
    	Version: 100.0.4896.79
    	Platform: Linux
    
    ### redux-instance-wpml_settings ###
    
    opt_name: wpml_settings
    global_variable: wpml_settings
    dev_mode: false
    ajax_save: true
    page_slug: wpml_plugin_settings
    page_permissions: manage_options
    menu_type: hidden
    page_parent: wpml_plugin_log
    compiler: true
    output: true
    output_tag: true
    templates_path: undefined
    extensions: 
    	Customizer: 4.0.0
    	Import Export: 4.0.0
    	Metaboxes: 4.0.0
    	Options Object: 4.0.0
    	Search: 3.4.5
    	Shortcodes: 4.3.5
    
    ### wp_mail_smtp ###
    
    version: 3.3.0
    license_key_type: lite
    debug: No debug notices found.
    lite_install_date: Mar 24, 2022 @ 4:59am
    
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello @vicki807ck

    You’ve reached support for the Jetpack plugin. Your issue is not related to Jetpack, but your hosting services.

    I recommend you to contact the hosting support for further assistance.

    Let me know if there’s anything Jetpack-related that I can help with.

    My best regards,

    Michelle

Viewing 1 replies (of 1 total)

The topic ‘Please help my site’ is closed to new replies.