I suspect a conflict with image lazy loading. Are you using any plugins for lazy loading images or does the theme lazy load images?
You’re right! Really the photo cuts off the effect of lazy photo upload. This effect is included in the theme. How to use lazy topic loading and display images correctly?
I need to see the theme code to understand how it works. I may be able to bypass lazy loading on testimonials.
If you want to continue, start a support ticket and attach the original theme zip file.
https://support.strongplugins.com/new-ticket/
Or ask theme support if there’s a way exclude images from lazy loading; for example, with a CSS class.
I can not register. After registration, the authorization error is written. Confirmation of registration does not come to the post office. I can provide admin access to the site. I can send the original files of the topic to the mail.
Please contact me at chris @ strongplugins.com.
Sent a topic via Wetransfer
Received, thanks. I will let you know what I find.
I will create an account for you at support.strongplugins.com. Please start a new ticket there.
Please update to version 2.31. There is a new compatibility option for lazy loading. You can enter the CSS classes your theme uses as lazy loading indicators. As near as I can tell, here are the classes for WoodMart:
https://www.screencast.com/t/xRv94yR6DB
On the same settings page, you may also need to set the new “Load Event” option to “window load”.
Let me know how that works.