• gmodels

    (@gmodels)


    Hello. Below there is a slider of reviews on the page. The photos are cut off from below. Many photos have disappeared. How to fix? Here is a screenshot http://prntscr.com/jcztcp

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor cdillon27

    (@cdillon27)

    I suspect a conflict with image lazy loading. Are you using any plugins for lazy loading images or does the theme lazy load images?

    Thread Starter gmodels

    (@gmodels)

    You’re right! Really the photo cuts off the effect of lazy photo upload. This effect is included in the theme. How to use lazy topic loading and display images correctly?

    Plugin Contributor cdillon27

    (@cdillon27)

    I need to see the theme code to understand how it works. I may be able to bypass lazy loading on testimonials.

    If you want to continue, start a support ticket and attach the original theme zip file.
    https://support.strongplugins.com/new-ticket/

    Or ask theme support if there’s a way exclude images from lazy loading; for example, with a CSS class.

    Thread Starter gmodels

    (@gmodels)

    I can not register. After registration, the authorization error is written. Confirmation of registration does not come to the post office. I can provide admin access to the site. I can send the original files of the topic to the mail.

    Plugin Contributor cdillon27

    (@cdillon27)

    Please contact me at chris @ strongplugins.com.

    Thread Starter gmodels

    (@gmodels)

    Sent a topic via Wetransfer

    Plugin Contributor cdillon27

    (@cdillon27)

    Received, thanks. I will let you know what I find.

    Plugin Contributor cdillon27

    (@cdillon27)

    I will create an account for you at support.strongplugins.com. Please start a new ticket there.

    Plugin Contributor cdillon27

    (@cdillon27)

    Please update to version 2.31. There is a new compatibility option for lazy loading. You can enter the CSS classes your theme uses as lazy loading indicators. As near as I can tell, here are the classes for WoodMart:

    https://www.screencast.com/t/xRv94yR6DB

    On the same settings page, you may also need to set the new “Load Event” option to “window load”.

    Let me know how that works.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Photo cropped.’ is closed to new replies.