Permalinks Issues

Hi @alexgeorgehughes,

Thanks for contacting us!

To confirm, please disable our WooCommerce Wholesale Prices to check if the issue persists. If yes, then most likely it is caused by another plugin/theme and I would suggest doing a basic debug to know which plugin/theme causes the issue. Please keep in mind that our plugin doesn’t alter any permalinks.

To do a basic debug, please switch to Twenty-Seventeen WordPress theme and deactivate plugins except for WooCommerce and WooCommerce Wholesale Prices. Check if the issue is fixed then activate each plugin to check which produces the issue. Once you confirm which plugin causes the issue, please contact the plugin author for further assistance.

However, if the issue is confirmed to be in our end, I would need to ask you to post this issue as a support ticket in our support form here: https://wholesalesuiteplugin.com/support/support-request-form/ and please send a temporary admin credential to your staging site so we can jump in and figure this out for you. Also, kindly leave a note that you were talking to me about this issue and include the link from this forum.

I hope this helps. If you have any other questions, feel free to ask me again.