• Resolved chandima95

    (@chandima95)


    I installed and activated Hummingbird. before many months ago. Today I went to the Dashboard and tried the Performance test, I get the message below”
    “The performance test didn’t return any results. This probably means you’re on a local website (which we can’t scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes”

    I’ve tried this multipla times with the same result.

    I do not have any other cache plugins installed
    website : https://katha.onlinehelpstudio.info

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @chandima95,

    This was the error from your last scan: Fetching the page exceeded the maximum of 10 redirects.

    I have triggered a new one and it seems to have ran fine. Could you please try and run a new performance test from Hummingbird? It should fetch the latest report.

    Best regards,
    Anton

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @chandima95

    Hope all is well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day and take care!

    Cheers,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)

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