• Event Tickets 5.29.3.1
    WP 7.1
    Theme Didi Lite or Twenty Twenty-Five

    Hi, i ran into two issues today.

    A ticket order with PayPal could not finish. The process on PayPals site went through (PayPals test booking of -/+1$ arrived at the bank), but PayPal was not able to return the client to our order confirmation page. No explicit error, just the circle icon circling forever (no booking of the actual ticket price).

    Clicking the reconnect(?) link in ET>Settings>Payments>PayPal did not show any effect.

    So I decided to delete and setup the PayPal Connector again. Clicking on the “Connect Automatically with PayPal” results in an 404 error:
    “Not Found – The requested URL /wp-admin/&displayMode=minibrowser&partnerDomain=https://domain.tld was not found on this server.”

    All caches deactivated and cleared.
    Webserver’s error logs show the 404, but nothing useful otherwise.

    The setup is years old and has worked successfully in the past.

    Any help is appreciated, thanks in advance!

    Cheers,
    Jørgen

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter clubhouse3098

    (@clubhouse3098)

    This issue appears to affect multiple users, including myself.

    Do we have any feedback regarding the internal bug ticket (SMTNC‑1915)?

    We are experiencing the same issue described in these topics:

    https://wordpress.org/support/topic/unable-to-connect-to-paypal-4/
    https://wordpress.org/support/topic/paypal-onboarding-url-broken-missing-in-admin-url

    P.S: Tested your suggestion of replacing ” YOUR_PAYPAL_CLIENT_ID, YOUR_PAYPAL_CLIENT_SECRET, and YOUR_PAYPAL_EMAIL with the corresponding live PayPal credentials generated from your PayPal dashboard. ” and it’s not working as well

    Plugin Support Darian

    (@d0153)

    Hi @clubhouse3098,

    Thanks for reaching out. I’d be happy to assist you with this.

    Yes, you’re correct—this is related to an ongoing bug that our team is currently investigating and working to resolve.

    Unfortunately, we don’t have a confirmed ETA for the fix yet. However, please rest assured that the issue has been prioritized, and our team is working to get the fix released as soon as possible.

    We’ll also keep you updated through this thread once the fix becomes available.

    Thank you for your patience and understanding while we work on this.

    Thread Starter clubhouse3098

    (@clubhouse3098)

    Thank you, Darian.

    Plugin Support Darian

    (@d0153)

    You’re very welcome, @clubhouse3098!

    If you have any other questions or concerns in the meantime, please feel free to submit a separate support thread, and we’ll be happy to assist you.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.