Paid Version V1.4.2 Is Broken

  • Resolved spinlead

    (@spinlead)


    7 years, 3 months ago

    I’ve paid for the Happy Forms upgrade and it gave me the version V1.4.2 to download.

    Once downloaded all of my forms design and function have disappeared. Not only that but the features that I’ve paid for aren’t even there. This is very confusing and I would love to figure it out or get a refund if possible.

    It’s not due to some plugin or theme conflicting with Happy Forms as I’ve had the newest free version V1.7.9 working fine with all the same plugins and themes.

    This has to be due to the V1.4.2 not working and not an issue with my website.

    Please either give me a refund or an updated version of the paid plugin that works and has all of the extra features I’ve paid for such as “File Upload” and “Multi-Page Forms”.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • thethemefoundry

    (@thethemefoundry)

    7 years, 3 months ago

    Oh-no! So sorry to hear about this, @spinlead.

    Can you please email support[at]thethemefoundry[dot]com? We handle all paid support questions there _ and you’ll get a much quicker response too 😀

    I’ve asked Tom, one of our lead developers, to look into this for you.

    I’ll mark this resolved given we’ll move this conversation to email.

    Thread Starter spinlead

    (@spinlead)

    7 years, 3 months ago

    Thanks!

    The new version works perfectly.

Viewing 2 replies - 1 through 2 (of 2 total)

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