Paid Version Help – View More

Viewing 4 replies - 1 through 4 (of 4 total)
  • support-huge-it

    (@support-huge-it)

    11 years, 5 months ago

    Dear user our slider on your theme inserted as mobile version, that is because your theme container is too narrow. You should enlarge the container. And also you use the plugin with old version which had bug. Now that bug is fixed. So what version is that?

    Thread Starter insassy

    (@insassy)

    11 years, 5 months ago

    Hello we ordered the Paid Version yesterday and when installed it shows Version 10.0 of Huge IT Portfolio Gallery. I will attempt to make the theme container wider and see if anything changes.

    Thread Starter insassy

    (@insassy)

    11 years, 5 months ago

    We have placed the shortcode on a testing page without sidebar and it is still not working hence it is not the size of the container. Our problem is when you click on the VIEW button it doesn’t open in the browser but the same window the images shows up on. Please advise.

    LINK:
    http://envius.us/testing/

    support-huge-it

    (@support-huge-it)

    11 years, 5 months ago

    Dear user one of your plugins or maybe theme at first glance, is not made due to WordPress standards. So as you are pro user, and your errors do not relate to other users, please contact us by info@huge-it.com and we will find a solution for you

Viewing 4 replies - 1 through 4 (of 4 total)

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