• Resolved sodr

    (@sodr)


    Hi,
    Our site got a trouble with gallery pagination. All attempts to switch at any page in every gallery throws error 404. However in theme previsualization mode the pagination works (even AJAX). What should we do to have working pagination at the published site?

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  • Plugin Contributor Imagely

    (@imagely)

    Hey @sodr – I’m really sorry to hear about the pagination issue. Would you mind providing a link to this gallery w/ the error?

    Let’s first check the server settings to make sure you have everything up to date. Reach out to your hosting provider and confirm they have the WordPress.org Requirements settings in place:

    MySQL v5.6 (or higher)
    PHP 7.2 (or higher)

    Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher)
    Post limit: 50MB (or higher)
    /wp-content directory has sufficient permissions (i.e. 755)

    Navigate to Settings > Permalinks in your WordPress dashboard and set them to ‘post name’.

    With those in place, everything should work smoothly for your site overall. If the issue still shows up, let’s check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins, the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results 🙂

    – Becky

    Thread Starter sodr

    (@sodr)

    Hi Becky,
    This point did the trick:

    Navigate to Settings > Permalinks in your WordPress dashboard and set them to ‘post name’.

    Everything else were checked twice before posting here.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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