Pages don't work when plugin is activated

Hi there

I hope you are well. I checked the pages you shared but it shows me a white screen.

Would you please enable debug mode and check if any error is shown in that page?

To enable debug mode please edit a line in your wp-config.php:
Change

define('WP_DEBUG', false);

to

define('WP_DEBUG', true);

Let us know which error you see on the page.

Also, right click on the browser (chrome), select Inspect Element, refresh the page and check if any error is shown in thee.

Let us know those errors too.

Cheers
Ash

Hi @olek83,

Working alongside Ash here, I’m seeing the same, a blank page for the Kontakt page.

Do you have any caching plugins activated?

In any case, if you could let us know how that debug options displays, that’ll help, I’m sure.

Looking forward to seeing that sorted for ya! 🙂

Cheers,
David

Hi @olek83,

Thanks for those additional details.

If you have a caching plugin it would show in your Plugins list. It doesn’t sound like that’s an issue though.

We’ll need to have a look at the error logs here. Could you please enable logging to a file by adding this as well?

define('WP_DEBUG_LOG', true);

More details on that all here:
https://codex.wordpress.org/Debugging_in_WordPress

Just to check too, if you deactivate the plugin, does that Kontakt page work okay then?

Also, could you try, at least for now, something very simply in the popover content? Perhaps just a simple “Hello!”?

Thanks,
David

Hi @olek83,

Thanks for enabling the debug log! I think that will help sort this! I can now see the log at:

yoursite.com/wp-content/debug.log

And I see there, a lot of error messages as follows:

Undefined index:  title in ... /wp-content/plugins/wp-external-links/includes/class-wp-external-links.php on line 352

Could you please try deactivating other plugins then testing the pop up to see how it works?

I think that’ll help us to know if there’s a plugin conflict causing the problem.

Thanks!
David

Hiya Olek,

Sounds great! I can at least see your Kontakt page right now, so seems we’re closer to sorting it. 🙂

Just let us know how that goes. WE’ll be here to help!

Thanks,
David