Page view counter

  • Resolved evolute2

    (@evolute2)


    1 day, 22 hours ago

    Hello, I encountered a bug with Jetpack while uninstalling the page view counter from my site; between July 9 and 13, my statistics were artificially inflated. Can you fix this? Thank you.

    Impossible to speak with engineers !

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    1 day, 19 hours ago

    Hi @evolute2 –

    We’re happy to take a look at this. When you say your statistics were “artificially inflated”, can you share more about this? What leads you to conclude this? You said that you removed the “page view counter”; are you referring to the Blog Stats block? https://jetpack.com/support/jetpack-blocks/blog-stats-block/

    Additionally, please post your site URL here so that we can have a look.

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    22 hours, 42 minutes ago

    Hi @evolute2,

    We’ve picked this up directly through your Jetpack support ticket and replied to you by email, so let’s keep the conversation there to have everything in one place.

    I’ll mark this thread as resolved. If anything is still unclear, just reply to our email and we’ll continue helping from there.

    Best,

Viewing 2 replies - 1 through 2 (of 2 total)

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