Hi @oscarbechd,
Thanks for getting in touch. When you mention your products page is jumping on mobile devices can you confirm whether this is while not logged into your site? I ask as the only code Site Kit places on the front end of your site other than the code snippets such as Analytics, if within the admin toolbar, which is only visible for logged in administrators only.
If the same is occurring while not logged in please share your Site Health information and we can assist with this further.
Hi @oscarbechd,
Just to let you know that I’ve checked your site and in my case I don’t encounter any page flickering (from an Android phone). Please do let me know if the same occurs for you while not logged in, and if so please share what device you’re using where you experience this flicker.
Hello James,
Thank you for your response! It happens when not logged in to the page. I have not yet tried from an android but it happens with all iphone.
Would it be possible for you to write to me on oscarbechd@gmail.com? Then i can send you video an site health
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This reply was modified 3 years, 3 months ago by
oscarbechd.
Hi @oscarbechd,
Thanks for the update. In that case can you share whether if you temporarily deactivate Site Kit the same occurs? You may also wish to perform a screen recording from your device so we can see the experience you’re encountering.
If the same only occurs with Site Kit active, we can then perform some troubleshooting steps using the Health Check & Troubleshooting plugin. I can guide you through this once you share the above.
Would it be possible for you to write to me on oscarbechd@gmail.com? Then i can send you video an site health
All communication must remain through the forums as per WordPress.org guidelines. When sharing your Site Health information however, there is a section at the bottom where you can share a link to a recording of your experience.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
