Support » Fixing WordPress » our server can’t download wordpress

  • Hello,
    our server with Ip address 104.237.237.2 can’t download wordpress and other plugins so that our wordpress sites can’t be updated
    Please help me fix this issue
    Thanks

    [root@linux ~]# ping wordpress.org
    PING wordpress.org (66.155.40.250) 56(84) bytes of data.
    64 bytes from 66.155.40.250: icmp_seq=1 ttl=42 time=174 ms
    64 bytes from 66.155.40.250: icmp_seq=2 ttl=42 time=174 ms
    64 bytes from 66.155.40.250: icmp_seq=3 ttl=42 time=174 ms
    ^C
    — wordpress.org ping statistics —
    3 packets transmitted, 3 received, 0% packet loss, time 2403ms
    rtt min/avg/max/mdev = 174.296/174.342/174.370/0.032 ms
    [root@linux ~]# wget https://wordpress.org/latest.zip
    –2017-10-10 00:30:46– https://wordpress.org/latest.zip
    Resolving wordpress.org… 66.155.40.249, 66.155.40.250
    Connecting to wordpress.org|66.155.40.249|:443…

Viewing 7 replies - 1 through 7 (of 7 total)
  • What is your website url, i can check if they are blacklisted IPs

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    Please install https://wordpress.org/plugins/health-check/ and see if it says it can/can’t reach wordpress.org and what message it gives.

    See https://i.imgur.com/LQmntq9.png

    according to the terminal logs it is pretty obvious that there is a block on wordpress
    I need wordpress.org server or network administrator to unblock our ips

    –2017-10-10 00:32:53– (try: 2) https://wordpress.org/latest.zip
    Connecting to wordpress.org|66.155.40.249|:443… failed: Connection timed out.
    Connecting to wordpress.org|66.155.40.250|:443… failed: Connection timed out.
    Retrying.

    –2017-10-10 00:35:01– (try: 3) https://wordpress.org/latest.zip
    Connecting to wordpress.org|66.155.40.249|:443… failed: Connection timed out.
    Connecting to wordpress.org|66.155.40.250|:443… failed: Connection timed out.
    Retrying.

    –2017-10-10 00:37:10– (try: 4) https://wordpress.org/latest.zip
    Connecting to wordpress.org|66.155.40.249|:443… failed: Connection timed out.
    Connecting to wordpress.org|66.155.40.250|:443… ^C
    [root@linux ~]# telnet 66.155.40.249 80
    Trying 66.155.40.249…
    \^C
    [root@linux ~]# telnet 66.155.40.249 80
    Trying 66.155.40.249…
    telnet: connect to address 66.155.40.249: Connection timed out

    • This reply was modified 11 months, 2 weeks ago by  .
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    Please try that plugin. It will help us as we’re testing it and the results will be useful.

    Even we are not able to access wordpress.org using IP blocks
    173.214.176.0/20 and 147.185.114.0.23

    [root@ok1067 ~]# ping wordpress.org
    PING wordpress.org (66.155.40.250) 56(84) bytes of data.
    ^C
    — wordpress.org ping statistics —
    10 packets transmitted, 0 received, 100% packet loss, time 9396ms

    Not even able to install wordpress on site.

    WordPress error

    We see the above mentioned error in Health plugin page

    Communication with WordPress.org Unable to reach WordPress.org at 66.155.40.250: cURL error 7: Failed to connect to wordpress.org port 443: Connection timed out

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    @scottkvc, if you need support then per the forum welcome please create your own new forum post. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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