Optimization not working

  • Resolved jnunberg

    (@jnunberg)


    4 years ago

    We’ve completed the file check but haven’t been able to load the files. Please try clearing your object cache, refresh the page and wait a few seconds to load the files, or visit your homepage to trigger the file list to show. If you continue to have problems, please open a ticket with our support team.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    4 years ago

    Hello @jnunberg !

    I’m sorry to hear that you’ve experienced an issue while using our plugin!

    The error message provides some possible resolution steps, most importantly clearing the Object Cache and visiting the home page to trigger the discovery of files. Can you confirm you’ve taken those steps?

    Also, please try with the two options for asset loading in Elementor set to Inactive: https://monosnap.com/file/NNhkd1ipZinM9ZAlEy9wnJ6Y5f7L5Q

    Kind regards,
    Pawel

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    3 years, 11 months ago

    Hi @jnunberg,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

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