Hi @etestonline,
I hope you are well today and thank you for your question.
The functionality of One-to-one private chats between WP users is only available in the following pro version of the chat plugin and not in this free “chat” version.
http://premium.wpmudev.org/project/wordpress-chat-plugin/
Please advise if you have more questions.
Kind Regards,
WPMU DEV
I have the pro version but am having problems figuring out how to initiate a private chat. When i click on the user in the Active users list it just adds @username to the massage.
Hi @kameronb,
Thank you for your question.
WordPress.org discourages support of commercial products here (see: Commercial products are not supported here), you can instead post your question on our WPMU DEV forum using the following form.
http://premium.wpmudev.org/forums/#question
We would be more than happy to help you there.
Cheers,
WPMU DEV
