Old stats disappeared | WordPress.org

Resolved agis775
(@agis775)

2 years, 8 months ago

I did a complete backup of my site and all the old stats disappeared.

I made a lot of efforts according to your instructions: https://jetpack.com/support/reconnecting-reinstalling-jetpack/ with no result.

Could you help me get the stats back again?

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Animesh Gaurav (a11n)
(@bizanimesh)

2 years, 8 months ago

Hey @agis775 – I have merged your stats and subscribers to the correct site. Could you please check again if the issue has been fixed now?

Thread Starter agis775
(@agis775)

2 years, 8 months ago

Hi,

There are OK now!

Thank you for your support

My best

Plugin Support Animesh Gaurav (a11n)
(@bizanimesh)

2 years, 8 months ago

Hey @agis775 – You’re welcome! We’re here to help, so if you have any more questions or need assistance with anything else in the future, feel free to reach out.

Also, if you have a moment, would you like to leave a review of the plugin here?

Viewing 3 replies - 1 through 3 (of 3 total)

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Stats

3 replies
2 participants
Last reply from: Animesh Gaurav (a11n)
Last activity: 2 years, 8 months ago
Status: resolved