Hi,
Thanks for using CusRev.
Please follow the documentation in your comment to enable WP debug log and share the error log with me.
Thread Starter
dev
(@devksec)
Hello,
The error is the same in debug.log
[03-Oct-2023 11:15:13 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
[03-Oct-2023 11:15:14 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
[03-Oct-2023 11:16:08 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
[03-Oct-2023 11:20:51 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
[03-Oct-2023 11:31:38 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
[03-Oct-2023 11:41:11 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.) in /home/<>/wp-includes/functions.php on line 5905
Thanks for sharing the debug log. Unfortunately, it doesn’t mention any reference to our plugin.
Could you please also provide a system report for the website with this problem? You can get a system report here: WordPress admin dashboard > WooCommerce > Status > Get system report.
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic