Plugin Author
MailUp
(@mailup)
Hi Luca, I’ve successfully tested the plugin on my test site after applying
Cookie Law Info
Share Buttons by AddToAny
WordPress Social Login
Please provide us the exact URLs of other plugins if you want us to try them out.
Meanwhile, we recommend that you carefully double check if you have inserted any special char in “terms and conditions” or in other fields you have filled in. We are not aware of unsupported chars but, if you find that the problem is caused by a special char please get back to us, so we can fix it.
Regards,
Following urls plugins:
Yoast WordPress SEO: https://wordpress.org/plugins/wordpress-seo/
BackupBuddy: https://ithemes.com/purchase/backupbuddy/
I’ve removed “terms and conditions” and there’re not any special char in any field but no news. It doesn’t work.
Thanks
Luca
Plugin Author
MailUp
(@mailup)
Hi, I’ve just tried with Yoast and it worked fine again, while I’m not able to test BackupBuddy (it’s not free).
Since you are saying that the plugin worked when you tried it in the past, I suggest you to try with a previous plugin version like v.1.3.4
https://wordpress.org/plugins/wp-mailup/developers/ and let us know if something changes.
Regards,
Plugin Author
MailUp
(@mailup)
Hi Luca, I had a look at your site and I’ve seen the message “Uncaught ReferenceError: jQuery is not defined” in Chrome DevTools (F12 key).
It seems that the page is trying to use jQuery before the jQuery library is loaded or perhaps there is a module somewhere that unregisters jQuery using “wp_deregister_script”
Please note that wp-plugin does not include a specific version of jQuery, it simply uses the version that comes included with every version of WordPress.
http://codex.wordpress.org/Function_Reference/wp_enqueue_script#Default_Scripts_Included_and_Registered_by_WordPress
Thank you for your reply.
Very kind!
So, what can I do to solve this issue?
If you think could be useful, I can send you (in private message) credential to login to my control panel.
Sorry but I’ve not a great experience in development.
In your opinion, if I delete plugin end install it again, this could be a solution?
Thank you!
Plugin Author
MailUp
(@mailup)
For more assistance you can write an email to support at mailup dot it (in italian or english) referring to the thread of this page. An engineer will assist you.
Regards,
“W3 Total Cache” is the plugin that cause the error!
When I deactivate it, mailup works fine.
I’ve asked to them about this issue.
I’m waiting a reply from them.
Thank you very much!
Luca
Plugin Author
MailUp
(@mailup)
Thanks a lot for your feedback.
Regards,
