• Resolved dwietonyserca

    (@dwietonyserca)


    Hello,
    My Jetpack plugin has some problems. On main page when I click more posts (on my site “Starsze wpisy”) its not working. Settings and cockpit also not working (blank pages). I have reinstalled the plugin and it didnt help. Any ideas what is wrong?

    • This topic was modified 8 years, 6 months ago by dwietonyserca.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    On main page when I click more posts (on my site “Starsze wpisy”) its not working.

    Could you try to switch to one of the default themes for a few minutes, and see if it helps? That will help us understand if the problem is caused by your theme or by a plugin on your site.

    Settings and cockpit also not working (blank pages).

    Could you add the following to your site’s wp-config.php file?

    
    define( 'WP_DEBUG', true );
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define( 'WP_DEBUG_DISPLAY', false );
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }
    

    Your wp-config.php file may already include a line that says “define(‘WP_DEBUG’, false);”. You can remove it, and replace it by the code above.

    Once you’ve done so, try to load one of the Settings pages again, and then check the wp-content/debug.log file for errors. You can paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thank you!

    Thread Starter dwietonyserca

    (@dwietonyserca)

    Changing themes didnt help (I was trying several).

    I changed this code in wp-config.php then I was trying to access to Jetpack settings but in wp-content there is no such file as debug.log.

    And this is how it looks like (Jetpack settings) https://imgur.com/3U52Cfn

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you check for Javascript errors on the Jetpack settings page, as explained here:
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Let me know what you find!

    Thread Starter dwietonyserca

    (@dwietonyserca)

    The funny thing is settings now seems to work …

    Its from main page:
    Chrome: https://imgur.com/PZvllv7

    Firefox: https://imgur.com/mQDc1m0

    • This reply was modified 8 years, 6 months ago by dwietonyserca.
    Thread Starter dwietonyserca

    (@dwietonyserca)

    Ok, I found the problem: plugin -> Ad Inserter. When I turn it off everything seems to be fine. I have to figure it out why it happens.

    Thanks for help!

    @dwietonyserca
    I have same problem. But I do not know how to fix it. I did not understand where I find “plugin – ad inserter” and what I do next?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @elgi If you do not use the Ad Inserter plugin on your site (you would see it under the Plugins menu in your dashboard), then your problem is a different one.

    If so, could you try to follow the steps I posted above to learn more about the issue? If that doesn’t help, could you please start your own thread with as many details as possible about your site, the issue, and what you’ve tried to fix it, as per the Forum Welcome?
    https://wordpress.org/support/plugin/jetpack#new-post

    If you want your site URL to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/?rel=support

    Thank you!

    Hello,

    I’m the author of the Ad Inserter plugin.
    A similar problem was already reported, however, WordPress update to 4.8.3 fixed it:
    https://wordpress.org/support/topic/after-update-not-working-load-more-posts-jetpack/

    In case you believe there is a problem with Ad Inserter please open a thread:
    https://wordpress.org/support/plugin/ad-inserter/

    Hello,

    No, I don’t use Ad Inserter plugin ((I do not know if I need it or not)…
    Yes, my WP is 4.8.3
    I got directions in a mail from @madhatter. I’ll try to fix it and I’ll come back.

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

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