Not utilizing default archive template for non-block based theme

  • Resolved Brennan Goewert

    (@bgoewertseilerinst)


    3 years, 11 months ago

    Like the title says. Installed in a development copy for a company site, the courses page does not display anything. But I can navigate to a course and all the content displays correctly. I could create a custom archive-course.php template for the theme, which I have not tried yet. However, I was kind of expecting it to show something.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Brennan Goewert

    (@bgoewertseilerinst)

    3 years, 11 months ago

    Also, tried switching to twentytwentyone, to see if it was the theme and still nothing showed up. I guess I need to attempt to disable all plugins. But am unable to at this moment, will update this when I can.

    Plugin Support Deric (a11n)

    (@dericleeyy)

    3 years, 11 months ago

    Hi @bgoewertseilerinst ,

    We suspect that there might be third-party plugins installed on your site that could be breaking the course page template.

    You can use troubleshooting mode from https://wordpress.org/plugins/health-check/ to disable all plugins, only in your user session. You can then enable just Sensei LMS to isolate the causes. This greatly helps you with the troubleshooting process without affecting the public view. However, since you are working in a development copy, you could directly disable all the plugins.

    Let us know how disabling the plugins goes.

    Thread Starter Brennan Goewert

    (@bgoewertseilerinst)

    3 years, 11 months ago

    So, this is fixed now. Not sure what ended up being the fix. But the courses are showing on the archive page. Also was not able to navigate to the “my-courses” page before, but that is also fixed now.

    I disabled all the plugins and re-enabled them one at a time until there was an issue. But I was not able to find any plugins directly causing this issue.

    Also noticed that I was having a loopback request error, which may have actually been the issue. The only problem with that is all the domains were already added hosts file for 127.0.0.1 but nothing for ::1. So I added this to the hosts file as well, but was still getting a loopback request error.

    Noticed that Site Health said I was missing the bcmath PHP module. So I installed that and restarted the web server. Still was getting a loopback error.

    I kept messing with the plugins, disabling everything. Switched to a default theme. And started re-enabling plugins. Somehow the loopback request error went away.

    Plugin Support Alba

    (@ctdealba)

    3 years, 11 months ago

    Hi @bgoewertseilerinst

    Thanks for letting us know, and I’m glad to hear the issues are now solved.

    Usually, these type of errors are related to a plugin not being updated or a plugin conflicting with Sensei.

    Let us know if you bump into any other issue.

    Best,
    Alba

Viewing 4 replies - 1 through 4 (of 4 total)

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