• Resolved wpaskuser

    (@wpaskuser)


    I accessed my web site intentionally from a various computers(OS), locations, browsers, over a period of month, but it does not show up in the stat.
    Only my computers as an administrator at home were counted, at first, and then nothing gets added to the stat ever since I installed the plugin.
    What am I missing???????

    https://wordpress.org/plugins/wp-statistics/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    Have you added any exclusion rules?

    Double check your role and IP based exclusions.

    Thread Starter wpaskuser

    (@wpaskuser)

    I tried this and that, in vain.
    As of now, my role is set as an administrator, and I only excluded administrator.
    When running the stat first time, i did not exclude my ip address, so it is showing up in the stat, and that is the only record i see in my stat, ever since.
    Now, I have excluded my ip address, and nothing has been added to the stat, even though I accessed my web site from various locations, computers, time, etc.
    Besides, I enabled record exclusion, but it does not show anything(where am I supposed to get the record?).
    ???????

    Plugin Contributor Greg Ross

    (@gregross)

    Have you included a subnet mask in the ip exclusion? If there is no subnet mask the default is 0.0.0.0 which will exclude all ip addresses.

    Thread Starter wpaskuser

    (@wpaskuser)

    I am still developing the web site (meaning not fully operational now, and that I did not set anything for search engine), and I see someone from another country visited (added subnet mask and it works, thanks! 🙂 ).

    Can the stat filter out the fake ip from real ip? If so, how can i tell?
    The country of the IP seems fake to me, especially since i am not really live, yet.

    Plugin Contributor Greg Ross

    (@gregross)

    It’s not a fake IP, it’s just a web crawler that’s stumbled upon your site’s IP address.

    It was recorded as a hit because the didn’t identify themselves as a robot and we didn’t detected it as one either.

    Thread Starter wpaskuser

    (@wpaskuser)

    so, if someone uses “hide ip” software, how does the stat record?

    Plugin Contributor Greg Ross

    (@gregross)

    We record the hit from whatever IP address the anonymizer provided the end user.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘not counted?’ is closed to new replies.