Support » Plugin: Eventbrite API » No events are shown

  • Resolved jasper1311

    (@jasper1311)


    Hi,

    I followed all the steps in the installation guide. I see a HTTP 200 OK response.
    The issue is I don’t see the eventbite events at my wordpress site. It shows: “Whoops, the page or event you are looking for was not found.”
    My events are public and I selected the eventbrite template.

    Could you please help what I can do?

    Kind regards,
    Jasper

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Automattic

    (@automattic)

    Hi,

    It sounds like maybe you’re not using permalinks? GO to Settings > Permalinks and make sure something other than the default ?p=123 is being used.

    Hi,

    Thanks for your comment! The permalinks were already linked to Year/month/day/naam.
    Setting p=123 is not the problem.

    I contacted the theme support service. This is their reply:

    Hello Jasper,

    I tried different ways of adding the iframe: selecting the default page template for the page, using Raw html element in Visual Composer.

    The iframe is displayed as the code even when you switch to the default WP theme Twenty Fifteen, which means that the issue is not related to the theme you use.

    Please contact the plugin support team for further details on solving the issue.

    The most recent update I received from you is:
    Hi, I am 100% sure the Events Template is attached to this page, because when we edit code in eventbrite-index.php, the changes are visible immediately.
    We now have a different issue that we have reported to WPML: https://wpml.org/forums/topic/wpml-breaks-eventbrite-template-again/

    Is it correct the issue is pending and I’ll hear something from you later on?

    Many thanks for your support!

    Kind regards,
    Jasper

    Plugin Author Automattic

    (@automattic)

    Oh, another thought: does the event support group registration? See here: https://wordpress.org/support/topic/whoops-the-page-or-event-you-are-looking-for-was-not-found/

    Plugin Author Automattic

    (@automattic)

    Hi jasper1311, are you still having issues? If so, can you drop a link to a test page so we can take a look? Also curious about “The iframe is displayed as the code even when you switch to the default WP theme Twenty Fifteen, which means that the issue is not related to the theme you use.” What does that refer to?

    Plugin Author Automattic

    (@automattic)

    Closing; just open a new thread if you’re still having issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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