No EE events | WordPress.org

Resolved jyhsiao
(@jyhsiao)

8 years, 10 months ago

Hello! Thank you for your very useful plugin.I was able to use it for ecommerce tracking last month but the current site I’m tackling seems to be an anomaly. https://www.realstonesystems.com

There are no EE events generate and I’m not sure why. I can see that the Add to Cart is a link click … I’m guessing that the cart/checkout implementation is incompatible with your plugin?

Thanks in advance-
June

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Thomas Geiger
(@duracelltomi)

8 years, 10 months ago

Hi June,

Thanks for your question!
My plugin has several dependencies on the HTML structure of your website. Most templates derive HTML IDs and classes from the default Storefront theme. This is what my plugin supports.

Your site seems to have quite a lot of differences here. I would suggest you to send this article to your website developer to check each point:
https://duracelltomi.com/google-tag-manager-for-wordpress/how-to-articles/how-to-make-your-wordpress-theme-compatible-with-enhanced-ecommerce-tracking

I hope that will help,
Thomas Geiger

Thread Starter jyhsiao
(@jyhsiao)

8 years, 10 months ago

Thanks for the link to the article. I will have to study myself as well!

Best,
June

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘No EE events’ is closed to new replies.

2 replies
2 participants
Last reply from: jyhsiao
Last activity: 8 years, 10 months ago
Status: resolved