Thread Starter
amnya
(@amnya)
It only works when i add the tracking code in the header. And this does not need this plugin!
Hi @amnya,
Thank you for writing to us!
As per the GA standards, GA script should be in the header. Our plugin does the same. Additionally, our plugin design to track Enhanced Ecommerce data including basic pageview tracking.
We request you to share your store URL with our plugin installed so we can help you to troubleshoot the issue.
Hope to hear from you soon!
Thanks & Regards,
Thread Starter
amnya
(@amnya)
So, i still have to put the code in the header, and your plugin just adds extra functionality?
Hi @amnya,
While using our plugin, you don’t need to add any code/script manually in your store. Our plugin will automatically add the script in the header.
Hope this helps!
Thanks & Regards,
Thread Starter
amnya
(@amnya)
That is my point! The plugin does NOT track anything. I kept it since april! The analytics started working only after i manually added the script in the header.php file! While i prefer for it to work through a plugin so that it does not get wiped when i update the theme. Please advise.
Share the following detail/access of with so we can help you to troubleshoot the exact culprit.
- Store URL (with our plugin installed)
- View level access of your analytics account at analytics2(at)tatvic(dot)com
You can also contact us directly at analytics2(at)tatvic(dot)com to share the details
Regards,
Thread Starter
amnya
(@amnya)
Done, i have added you as reader on analytics and have sent you the admin credentials to your email.
Since the issue has been resolved, we are closing this thread.
Regards,
