• Resolved Lori Boone

    (@pleazo)


    Hello,

    I am having an annoying issue with the wrong VAT showing up in the cart.

    You can see in this video: https://www.loom.com/share/d0a5a7fe479c420094f8a4352574e0bf (using plug in https://wordpress.org/plugins/health-check/ in storefront theme) the following:

    -I have set up all my VAT standard tax rates for countries in the EU
    -I switched the name from VAT to MwSt. ONLY for Germany (DE) which is 19%
    -The tax rate for some reason shows up as 16% MwSt.!

    Here are my settings: https://snipboard.io/gMfsLX.jpg

    Here is my system report:
    `
    ### WordPress Environment ###

    WordPress address (URL): https://www.pleazo.com
    Site address (URL): https://www.pleazo.com
    WC Version: 4.5.2
    REST API Version: ✔ 4.5.2
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.5.0
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.23
    PHP Post Max Size: 260 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.73.0
    OpenSSL/1.1.1h

    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

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    WC Database Prefix: _1XN_
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    Database Data Size: 11.86MB
    Database Index Size: 1.34MB
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    ### Post Type Counts ###

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    user_request: 3
    wpuf_contact_form: 1
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    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (30) ###

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    Klarna Payments for WooCommerce: by krokedil
    klarna
    automattic – 2.0.9 – Installed version not tested with active version of WooCommerce 4.5.2

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    WooCommerce Conversion Tracking: by weDevs – 2.0.7 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.9 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Services: by Automattic – 1.24.1 (update to version 1.25.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce – Variation Dropdown Customiser: by Grahame Thomson – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
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    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
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    ### WC Pages ###

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    Cart: #20 – /cart/
    Checkout: #21 – /checkout/
    My account: #22 – /my-account/
    Terms and conditions: #699 – /terms-of-use/

    ### Theme ###

    Name: Alexs Theme
    Version: 2.3.6
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Dokan
    Parent Theme Version: 2.3.6
    Parent Theme Author URL: http://tareq.weDevs.com
    WooCommerce Support: ✔

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    Learn how to update

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    ### Action Scheduler ###

    Complete: 884
    Oldest: 2020-10-10 12:37:48 +0000
    Newest: 2020-11-10 10:17:05 +0000

    Pending: 2
    Oldest: 2020-11-10 11:17:05 +0000
    Newest: 2020-11-10 11:17:05 +0000

    As I disabled all plug ins (except for woocommerce) and using theme storefront to test this, this must be coming from the woocommerce side?

    Really hope someone can help.

    Best,
    Chris

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi there @pleazo,

    A €1.60 tax amount is correct for a price entered at €10.00 with 19% tax included.

    The tax calculation for tax-inclusive prices is:

    tax_amount = price – ( price / ( ( tax_rate_% / 100 ) + 1 ) )

    The taxable amount in this scenario is not €10, but rather €8.40. So, if we calculate it in reverse, €8.40 * 1.19 = €10.

    We have more about setting up tax-inclusive prices at this page and this page.

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Need help with wrong VAT in cart’ is closed to new replies.