my website ‘s jetpack broken

  • Resolved winnertoronto

    (@winnertoronto)


    7 years, 3 months ago

    my website: https://canadaeasy.ca/

    jetpack can not connected wordpress.com.

    In the upper left corner, the red area. it show me: This site cannot be accessed. Remove Site

    when I try to connect facebook, it shows: 500 status code for “POST /sites/147962553/publicize-connections/new”

    need help, thank you so much dude…

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor James Huff

    (@macmanx)

    7 years, 3 months ago

    We’re being blocked from accessing https://canadaeasy.ca/xmlrpc.php which Jetpack requires to function.

    Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

    Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.

Viewing 1 replies (of 1 total)

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