I had a look at your post, and it seems to report 13 shares at the moment. This matches the number of shares reported by Facebook for that post:
https://graph.facebook.com/?ids=http://www.cityandcolour.fr/?p=832
Do you still experience issues on your end?
Hi,
Yes I still have some issues.
When I use the facebook URL debugger the sharing stats are totally different than the facebook count show on the website. Thanks to the facebook debugger I normally just have 2 likes and 2 shares on this post :
That why I don’t understand how the jetpack facebook sharing count 14…
We get the sharing count from the post’s shortlink, http://www.cityandcolour.fr/?p=832
For some reason, it looks like Facebook registers 2 different URLs instead of redirecting http://www.cityandcolour.fr/?p=832 to the full URL, http://www.cityandcolour.fr/2015/07/20/le-nouveau-single-woman-en-ecoute/
Facebook debugger tells us what’s happening here:
http://i.wpne.ws/c2wv
https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.cityandcolour.fr%2F%3Fp%3D832
For some reason, your shortlinks include a canonical link to your home page, instead of linking to the proper post.
However, when I click on “Fetch New Scrape Information” to force Facebook to look at the page again, it catches the redirection, and the problem gets solved:
http://i.wpne.ws/c2Jn
Does this happen with each and every one of your posts?
If so, could you try to deactivate any plugin that may affect redirections from shortlinks to full permalinks, or that may change how canonical links are set on your site? SEO plugins might be a good place to start, for example.
Let me know how it goes.
We get the sharing count from the post’s shortlink, http://www.cityandcolour.fr/?p=832
1.) I noticed that the count showing up is for likes not for shares.
2.) Is it possible to get the sharing count from the post’s full URL vs the shortlink? Because all my likes right uptill now have been registered to the full url
1.) I noticed that the count showing up is for likes not for shares
Facebook actually groups Likes, Shares, and comments into one single number. You can see a breakdown in this API call:
https://api.facebook.com/restserver.php?method=links.getStats&urls=http://www.cityandcolour.fr/?p=832
2.) Is it possible to get the sharing count from the post’s full URL vs the shortlink?
Unfortunately not, as the sharing module doesn’t always know what the full URL is.
Facebook does follow redirections, though, as you can see here:
http://i.wpne.ws/c2Jn
As long as your redirections are set up properly and if the canonical link appearing in your posts’ head is correct, you should be all set!
