Missing stats after deactivate/activate jetpack

  • Resolved abrazalaweb

    (@abrazalaweb)


    4 years, 9 months ago

    For testing purposes, I have deactivated Jetpack plugin. When reactivating it, the stats are empty (missing).

    It seems that my JetPack id has changed. Please, could you help me to solve the problem?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    4 years, 9 months ago

    Hi there

    Your site url had become mixed up with another one in our system when you deactivated the plugin. I’ve fixed this now, so you should see all your stats again.

    Hope that helps!

    Thread Starter abrazalaweb

    (@abrazalaweb)

    4 years, 9 months ago

    Thank you very much.
    All is working now!

    MadHatter (a11n)

    (@madhattersez)

    4 years, 9 months ago

    Fantastic! Happy to hear everything’s working normally for you now. 🙂

    Have a safe rest of the week.

Viewing 3 replies - 1 through 3 (of 3 total)

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