Hey Ralf,
Thanks for your feedback!
We’re aware of this issue and have long thought about how to best resolve it.
For version 2.0.0 we’re tinkering with a completely new workflow which works way better on mobile too.
You can download the beta version at https://wordpress.org/plugins/user-feedback/advanced/ (see “Previous Versions”).
Please give it a shot and let us know how it works. There might be a few bugs here and there, but it should generally work much better.
Hey!
Like the idea of having a spot to comment on. Guess that’s more clear for users that don’t use screenshots a lot.
I feel like the steps and when what is to do is not clear. While I’m still on the “Welcome”-Step I can already set the spot and then fell a bit stuck.
The first step should just “welcome” the user. Then a step for pointing. Then step for entering feedback. …
After dragging/swiping the spot around, while entering the feedback, the page behind the shadow can still be moved. I guess that’s because of the early version.
The popup doesn’t lead to horizontal scrolling anymore, but the box is still bigger than the viewport in my test case.
Greetings
derRALF