Support » Plugin: User Feedback » Missing responsive styling

  • Hey!

    Just added the plugin to a project with a lot of mobile traffic, we would like to get feedback from.
    But the pop up doesn’t scale down to small screens.
    Bildschirmfoto 2017 05 03 um 14 03 13


    • This topic was modified 2 years, 2 months ago by  Drivingralle.
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  • Plugin Contributor Pascal Birchler


    Hey Ralf,

    Thanks for your feedback!

    We’re aware of this issue and have long thought about how to best resolve it.

    For version 2.0.0 we’re tinkering with a completely new workflow which works way better on mobile too.

    You can download the beta version at (see “Previous Versions”).

    Please give it a shot and let us know how it works. There might be a few bugs here and there, but it should generally work much better.


    Like the idea of having a spot to comment on. Guess that’s more clear for users that don’t use screenshots a lot.

    I feel like the steps and when what is to do is not clear. While I’m still on the “Welcome”-Step I can already set the spot and then fell a bit stuck.
    The first step should just “welcome” the user. Then a step for pointing. Then step for entering feedback. …

    After dragging/swiping the spot around, while entering the feedback, the page behind the shadow can still be moved. I guess that’s because of the early version.

    The popup doesn’t lead to horizontal scrolling anymore, but the box is still bigger than the viewport in my test case.


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